Warranty conditions
Request the warranty terms applicable to the intended model and market before purchase. The supplied document defines coverage, duration, start date, excluded items and any commissioning or maintenance requirements.
Warranty conditions and after-sales support.
Warranty conditions are supplied with the commercial offer and may vary by model, destination market, distribution agreement and approved installation scope.
After-sales support
For technical or after-sales assistance, provide the model code, serial number where available, project location, installation date and a clear description of the issue.
Primary contact
Send warranty and support questions to [email protected]. Distributor-specific support follows the applicable commercial agreement.